Speech Technology eWeekly - April 17, 2013


Overheard Underheard

Speech Technology News

Verint Launches Audio/Video Solution for Public Safety Systems

Unified technology improves critical investigations efficiency.

Servion Partners with Nuance Enterprise Division

Relationship provides services for enabling customer self-service solutions.

IronVoice Launches Transcribe

Solution provides human-sourced voicemail transcription.

ENCO Systems Selects HP Autonomy for Audio and Video Processing

Closed captioning can be done any time of day or night using Autonomy's IDOL technology.

The Business Case

The Emergence of Real-Time Solutions for Contact Centers

Improving the customer—and agent—experience with analytics and guidance.