Speech Technology eWeekly -
December 07, 2016
Avaya Releases IP Office Contact Center 10
Avaya today introduced IP Office Contact Center 10, the latest version of its contact center platform specifically geared toward midsized businesses but with the same advanced tools as its enterprise-level product. (Featured on SmartCustomerService.com.)
Speech Technology News
VocalZoom Adds Optical Sensors to Voice Biometrics
VocalZoom's VoiceMatch-in-Sensor technology converts speakers' facial skin vibrations into unique, noise-free voiceprints.
Invoca Integrates IBM Watson for Real-Time Voice Analytics
Invoca adds Watson's voice analytics to its Voice Marketing Cloud.
M*Modal Releases Fluency and NLU Coding for Epic EHR
M*Modal NLU Coding is an advanced solution that can be integrated with the Epic coding workflow.
Allegheny Health Network Selects M*Modal
With M*Modal's Fluency solution,Allegheny Health Network standardizes speech-driven radiology reporting.
Expedia Launches An Amazon Alexa Voice Skill
Travelers can now ask Alexa to explore their itineraries and receive details on upcoming trips.
Chant Updates Its Developer Workbench
Chant Developer Workbench 2016 accelerates Universal Windows Platform speech technology integration.