Speech Technology eWeekly - February 07, 2018

Speech Technology News

Sensory Brings TrulyHandsfree to Avaya Phones

Sensory's TrulyHandsfree always-listening voice control allows Avaya Vantage phone users to make calls, video conference, and check voicemail by voice.

CallRail Launches Call Highlights Feature

AI-driven feature proactively recommends additional, customized keywords to help marketers better understand why customers are picking up the phones. (Featured on SmartCustomerService.com.)

Essence Connects to Google Assistant

Essence's WeR@Home allows users to connect smart home systems with voice commands through Google Assistant.

Bright Pattern Expands into Singapore

Bright Pattern has extended its cloud contact center service to Singapore.

LogiNext Enables Voice-Enabled Logistics

Voice-controlled solution integrates with digital assistants to provide last-mile guidance.

NoteSwift Integrates Virtual Assistant to athenahealth

NoteSwift's Samantha virtual assistant helps doctors dictate into their athenahealth electronic health records.