Speech Technology eWeekly -
December 12, 2018
Voice Market for Children Is Ripe for Innovation
Children are exposed to technology at early ages, and voice recognition is emerging as a common way for adults to interact with technology. Yet little work has been done with children's voice recognition systems
Extracting User Data from Speech Applications
Speech applications are a great source of user data, but there are questions to be considered before undertaking any data-heavy project
Higher Education Growth: Improving Quality Assurance with Call Recordings
HEG agents often have phone conversations with students. These calls play an important role in enrollments, but agents must adhere to strict Telephone Compliance Protection Act (TCPA) compliance guidelines and processes for efficiency. There are many opportunities for errors and compliance missteps throughout the EDU lead lifecycle — particularly during phone calls. The company needed a more efficient way of dealing with this challenge.
Speech Technology News
New Research Confirms Businesses Will Pivot to a Voice First Strategy Within Five Years
Partial capture, inaccessible data and lack of data sovereignty identified as the key issues holding businesses back.
Voci Technologies Introduces Advanced Voice-Based Biometrics Solution
Voci says new technology makes it easy to develop apps to prevent fraud, safeguard privacy, and improve customer experience.
Verint Launches Automated Verification, a Robotics Process Automation Solution to Eliminate Manual Testing of Communications Systems
New automation solution is designed to reduce costs, as well as improve compliance and customer experience.
Speechmatics Announces Next Generation Language Update
Machine learning innovation leads to Next Generation languages, with improved accuracy of up to 16%.
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