Speech Technology eWeekly -
February 06, 2019
The 2019 State of Intelligent Virtual Assistants
Accuracy rates rise and quality improves
Speech Technology News
Telestream To Unveil New Cloud Media Processing Products, Including Live Captioning
Uniquely positioned to help media organizations address rising costs and quality issues for multi-platform, multi-versioned content distribution wherever media resides.
CaptionMaker Subtitle Software Supports Over 100 Languages and Auto Transcription
Provides direct access to Telestream Cloud timed text speech auto-transcription service from within CaptionMaker application.
IoT Devices Should Deal with Privacy Impacts for People with Disabilities
FPF recommends approaches to incorporate privacy, accessibility by design.
Speech Technology for Productivity
Speech dictation has been found to be three times faster than touch screen typing on mobile devices and two to three times faster than typing on a full keyboard. And the cost of obtaining an automated transcript is usually quite low. Not to mention the quick turnaround time. There are a number of ways speech technology can make processes in our daily lives and work environments more efficient.
Why Consumers Prefer People For Customer Service Queries
Do customers consider chatbots a better solution to common issues they may face online? A survey suggests that human-facing customer service is still the best way to satisfy your customers.