Speech Technology eWeekly - March 06, 2019


New Uses for Speech Analytics

Artificial intelligence and machine learning are transforming many industries and technologies. Speech analytics is no exception--take a deep dive into the new uses and applications for speech analytics.

What Consumers Like (or Don't) About Voice Shopping

OnBuy.com research takes look at the habits of voice shoppers. Find out what they're buying, what they like about the experience, and what they want to see in the future.

The 2019 State of Speech Engines

Suppliers focus on adding new languages and voice options in order to differentiate their services

The 2019 State of Speech Analytics

Cloud-based solutions give speech analytics a boost

The 2019 State of Intelligent Virtual Assistants

Accuracy rates rise and quality improves

Speech Technology News

Verbit Launches AI-powered, Real-Time Transcription Solution

AI-driven transcription company introduces a solution for generating speech-to-text through Communication Access Real-Time Translation (CART) technology.

Voicesense Enhances Call Center Offering with Predictive Analytics

New version includes AI-driven customer and agent profiling during live call center operations for driving sales and customer retention.

ReadSpeaker is Gathering Voiceware, Neospeech, VoiceText and rSpeak Under a Unified Umbrella Brand

Five companies combined under ReadSpeaker brand to offer a complete voice solution.