Speech Technology eWeekly - October 30, 2019

Speech Technology News

Satisfi Labs Receives Investment From the Google Assistant Investment Program to Grow Conversational AI Voice Capabilities

Satisfi Labs' Knowledge Management Platform receives investment from the Google Assistant for the growth of Google Actions and to support the voice ecosystem.

Rev.ai Launches Real-Time Automated Transcription and Captioning

Powered by Rev's proprietary speech engine, the Rev.ai API makes it easy for developers to build speech recognition directly into applications and services. The new capability processes live audio or video . 

Forward Thinking

Will This Security Innovation Make Biometrics Obsolete?

Public/private key cryptography relies on an exchange of unique data. Will this latest innovation change the way we think about security and make biometrics obsolete and create problems for the speech industry?

Industry Voices

Video: Biometrics and Privacy Regulations Compliance

Nuance Communications Senior Manager, Commercial Security Strategy Roanne Levitt and ID R&D VP of Sales John Amein discuss the essential requirements for complying with privacy regulations in this clip from their panel at SpeechTEK 2019.

Video: How Biometrics Can Detect Deepfakes

Pindrop Director of Product Marketing Ben Cunningham discusses how liveness detection, synthetic speech detection, and other deep voice biometric technologies can fight the threat deepfakes pose in this clip from a panel at SpeechTEK 2019.

Are You Listening to Me? Why VoC is Crucial to Business Success

Today's consumers don't just want personalization, they expect it. And the call center is no exception. As organizations attempt to meet these expectations, gaining an understanding of the Voice of the Customer is imperative.