Satisfi Labs Receives Investment From the Google Assistant Investment Program to Grow Conversational AI Voice Capabilities

Satisfi Labs, the AI-powered Knowledge Management Platform, announced their investment from the Google Assistant Investment Program. The new investment from Google will give Satisfi Labs the ability to expand its voice capabilities to support Google Actions for the Google Assistant. Satisfi Labs’ conversational AI capabilities broaden the Assistant’s reach into sports, entertainment, and tourism.

Satisfi Labs says it has transformed the way consumers interact with brands and physical locations in the sports, entertainment, and tourism industry over the past three years. They have been successful in creating a seamless visitor experience with their conversational AI technology. By transforming physical location data into AI-ready knowledge bases, Satisfi Labs is allowing venues, stadiums, and tourist locations to directly and automatically answer customer questions. The company has been able to deepen the knowledge base for all of its clients, capturing data based on specific visitor questions, and teaching learnings back to the network. These insights allow places a more in-depth look at what the visitor wants from concessions and ticketing to location-based needs.

As part of this investment, Satisfi Labs will join the Google Assistant Investment portfolio, contributing to the growth of Google’s voice-ecosystem. Satisfi Labs will be announcing Google Assistant product releases starting Q1 of 2020.

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