Speech Technology eWeekly -
September 16, 2020
Companies Turn to IVAs to Deal with COVID Surges
Automated voice solutions have helped contact centers handle rising interaction volume during the pandemic
Speech Technology News
7.ai Unveils Engagement Cloud
7.ai Engagement Cloud is an integrated conversational AI platform for businesses.
Baidu Launches XiaoduPods Earbuds with Voice Capabilities
Baidu XiaoduPods offer built-in translation and voice search
Loom.ai Launches LoomieLive Pro for Creating Talking Avatars
LoomieLive Pro lets users create talking avatars for use on Zoom and other video communications platforms.
Voximplant Launches Voximplant Kit for No-Code Contact Center Development
With Voximplant Kit, companies can deploy omnichannel, speech-enabled contact centers in minutes. (Featured on DestinationCRM.com.)
Call Journey Updates Australian Speech Solution
Call Journey has released CJ V6.5, offering greater transcription accuracy
Speechmatics and Nuix Bring Speech Recognition to E-Discovery
The partnership helps transform voice data into actionable insights.
Amid the Pandemic, Speech Technologies Expand the Telehealth Options
The telehealth approach is now providing treatments across the healthcare spectrum