Speech Technology eWeekly - September 23, 2020

Industry View

PCI Pal Partners with Calabrio

PCI Pal's contact center payment solutions are integrated with Calabrio technology and available in the Calabrio Marketplace.

Speech Technology News

ProtoPie Introduces Full Voice Functionality Prototyping

With ProtoPie, voice interface developers can tap into the text-to-speech and speech-to-text engines already built into their browsers or operating systems. 

Daisee Is Now Available on the Genesys AppFoundry

Daisee's quality management solutions are also integrated with Genesys Cloud.

Red Box Launches Conversa Voice Capture Platform

Conversa provides a gateway to real-time enterprise voice and media data.

CEVA Partners with Fluent.ai on Multilingual Speech Understanding for Edge Devices

Fluent.ai's technologies for neural network-based speech-to-intent applications have been optimized for CEVA's low-power audio and sensor hub processors targeting wearables, consumer devices, and IoT.

Centerfield Adds Speech Analytics to Dugout Customer Acquisition Platform

Dugout technology platform now extends to in-person conversations and phone calls

The View from AVIOS

Speech Technology Is Not Yet Conversational Technology

The industry still lacks tools to support true conversation