Speech Technology eWeekly -
February 03, 2021
Speech Technology News
Dubber Achieves Call Recording Certification for Microsoft Teams
Dubber's call recording solution meets Microsoft's standards and is now listed on the Microsoft AppSource.
NICE Launches NTR-X Interaction Recording
NTR-X captures all modalities of regulated employee communications for financial services firms. (Featured on DestinationCRM.com.)
Uniphore Introduces U-Trust and U-Assist Assurance
Uniphore U-Trust and U-Assist Assurance heighten contact center security for work-at-home agents with voice biometrics. (Featured on SmartCustomerService.com.)
ImageWare Launches ImageWare Authenticate
ImageWare Authenticate is a multifactor authentication solution that can be embedded into existing applications.
ID R&D and Synaptics Deploy Voice Biometrics on NPU
ID R&D's integration with Synaptics enables voice biometrics on network processing units, not CPUs.
Medallia Partners with Red Box
Integration provides real-time analysis of audio and media data sets captured by Red Box Conversa and transcribed by Medallia Experience Cloud. (Featured on DestinationCRM.com.)
Khoros Acquires Flow.ai
Khoros adds to its conversational AI and chatbot capabilities with its acquisition of Flow.ai. (Featured on SmartCustomerService.com.)
ID R&D and SimpleTech Launch Voice Authentication for WhatsApp
ID R&D and SimpleTech have paired on in-app voice biometrics to secure WhatsApp payment transactions.
sComm Selects ReadSpeaker for Its Speech Generating Device
ReadSpeaker's text-to-speech technologies will power sComm's UbiDuo 2 SGD device.
What Brings Virtual Conversations to Life?
Speech recognition must be dynamic and adapt to real-time dialogue shifts to best serve customers.