Blueworx Releases Voice Response 7.4 for Linux
Blueworx, a provider of interactive voice and customer experience solutions, has released Blueworx Voice Response 7.4 for Linux. Blueworx Voice Response is available for both IBM AIX and Linux.
These latest enhancements to the Blueworx IVR platform allow customers to deploy voice solutions across multiple models. Blueworx offers voice and customer experience solutions on-premises, in the cloud or as a hybrid solution.
Blueworx also introduces a web-based user interface in this Blueworx 7.4 for Linux release. The web interface introduces an enhanced front end for monitoring and configuring Blueworx Voice Response for Linux and provides administrators an overview of their voice response systems. Through the Admin Console, applications, numbers, and features can be created, edited, and managed.
"We are incredibly excited to release the new interface for Blueworx," said Dean Upton, director of product strategy at Blueworx, in a statement. "Not only does it make configuring Blueworx solutions easier, it also lays the foundation for many more front-end features for Blueworx IVR that are scheduled to be delivered in 2018. It's of particular benefit to customers with Blueworx clusters; as the web interface connects via the central Blueworx Resource Manager, it enables administrators to manage multiple BVR machines within the same console."