IQ Services Names New President and CTO

IQ Services has named Russ Zilles as president and chief operations officer.  In addition, Mike Burke has been appointed chief technology officer as part of his current business development responsibilities.

“I am looking forward to the continued growth of the company and to working with Russ and his staff in the future," says Jim Jenkins, CEO OF IQ Services. “This change allows me to focus on developing our international business and supporting Mike Burke with the continued development of our robust consulting practice. The practice is part of our on-going commitment to help customers optimize the use of testing so they can be confident their business solutions deliver the best possible customer experience. Russ has done an excellent job leading our testing tool development and implementation efforts, which has enabled us to deliver industry leading testing capabilities and unparalleled customer service support and flexibility. As President and COO, Russ’ leadership skills will impact the overall management and success of the business. I’m also pleased that, in Mike’s new role as CTO, his extensive knowledge of industry requirements and testing tools will help ensure that we continue to be a leader in the market so we can deliver the best quality services and support for our current and future customers.”

Zilles joined IQ Services in 1996 and most recently served as the company’s chief technology officer and vice president of operations and development. “I am excited to begin my new role as the president and COO of IQ Services and to continue growing the company and reputation Jim has been instrumental in creating,” Zilles said. "I look forward to working with my staff and Jim to increase our presence in the market place, both in North America and internationally. We are excited about sharing our 14 years of expertise and experience in delivering cost effective, high quality testing services for voice-driven and online business solutions. With Mike’s support in developing business and a robust technology roadmap, we are destined for a very exciting year and beyond.”


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