Independence Blue Cross Selects WebForPhone
PHILADELPHIA - Independence Blue Cross selected NetXentry LLC's WebforPhone, a provider of speech recognition for accessing the Internet via any phone, to deploy its Physician Referral using speech/phone self-service. WebForPhone's speech-based self services for Health Insurance include Eligibility, Claims, Provider-Directory-Assistance and Customer-Surveys.
Providers and members can dial the WebForPhone platform. They can interact in speech, communicate needs and data, and the platform logs on to the respective Web site and executes its functions.