Lending.com Selects NICE Analytics
Lending.com, a financial services company, has selected NICE Perform's interaction analytics with VoIP.
Lending.com connects customers with a proprietary technology solution. Their technology allows customers to choose me solutions that are a custom fit for their current financial situation. Using NICE's interaction analytics solution, Lending.com will be able to further exceed customer expectations by analyzing interactions companywide to identify trends, anticipate opportunities, and adjust processes to meet customer-focused business priorities.
NICE Perform interaction analytics is an offering that is powered by a multi-dimensional solution and incorporates a range of speech technologies and applications.