NMS and uReach Provide Integrated Voice-Enabled Messaging Solutions to Carriers with NMS HearSay
ATLANTA, GA - NMS Communications (NASDAQ: NMSS), a supplier of technology for tomorrow's networks, and uReach Technologies, a provider of enhanced messaging and communications solutions to service providers, announced the availability of uReach's application suite integrated with NMS HearSay, giving wireless and wireline carriers an all-in-one, ready-to-deploy enhanced services system featuring voice-empowered applications such as enhanced voice mail, unified messaging, unified communications, voice-activated dialing and advanced call management.
The integrated solution from the joint partnership of NMS and uReach offers carriers the ability to deploy customized solutions that fit the specific needs of their subscribers; provide flexibility in creating classes of service; and scale to accommodate future business goals and growth. This is achieved through enabling carriers to standardize on one carrier-grade system for multiple applications, eliminating integration issues and reducing operational costs such as maintenance, inventory and training associated with supporting multiple platforms.
"Voice is becoming the user interface of choice for many businesses and consumers because it provides a quick, easy, and intuitive way to access applications and services from anywhere," said William Stofega, an analyst at IDC. "The NMS and uReach partnership results in voice enabling key communications and messaging applications, such as voice messaging and unified communications. This is music to the ears of carriers, who are looking to easily and cost effectively add new services, and delight their users."
"uReach is the recognized leader in delivering enhanced communications services and we look forward to working closely with them to provide differentiated services to service providers around the globe," said Brian Demers, vice president and general manager of NMS' Network Solutions group. "By offering the uReach application suite integrated into NMS HearSay, we continue to demonstrate momentum in delivering a complete, carrier-grade, voice-enabled enhanced services system to wireless and wireline operators."
"NMS has a proven track record in enabling enhanced voice services for carriers and their customers," said Rich Vidil, senior vice president of engineering and operations, uReach Technologies. "NMS' carrier-grade system is an ideal environment for deploying uReach's speech-enabled communication applications because it brings together applications, media services, and speech into one industry-leading solution."