PatientSync Partners with Telnyx on Voice AI

PatientSync, providers of a patient engagement and contact center platform for healthcare oeganizations, has partnered withTelnyx, a conversational artificial intelligence platform and infrastructure provider, to power its intelligent call flows and mission-critical health Voice AI agents.

To meet growing demand for real-time, always-on engagement, PatientSync turned to Telnyx's programmable voice infrastructure and AI orchestration stack. By leveraging Telnyx Voice AI technology, PatientSync is extending the capabilities of its platform to deliver voice experiences. Clinics, hospitals, and health systems can now automate inbound and outbound calls.

Built on Telnyx's private global network and GPU-accelerated edge, the platform enables ultra-low-latency conversations and end-to-end control. Through Telnyx's API-first architecture, PatientSync can design and deploy intelligent call flows and Voice AI agents that automate high-volume patient interactions.

"Our customers need reliable, intelligent communication tools that integrate seamlessly with clinical workflows," said Clint Holliday, chief technology officer of PatientSync, in a statement. "Telnyx gives us the flexibility and performance to build AI-powered call flows that feel natural, responsive, and always available, exactly what modern healthcare environments demand."

"We're excited that PatientSync chose Telnyx to power their next generation of voice-driven patient engagement," said Ian Reither, chief operating officer of Telnyx, in a statement. "Healthcare organizations need infrastructure they can trust for mission-critical conversations. Our private backbone and embedded AI orchestration allow innovators like PatientSync to deliver real-time, human-like voice AI at a fraction of the cost, without compromising on reliability, compliance, or quality."