Speechmatics Announces Next Generation Language Update
Speechmatics has announced its Next Generation languages update, marking a significant improvement in accuracy across many of its core languages for use in speech-to-text transcription, providing a reliable, scalable and cost-effective solution for partners and customers. The new development is based on several factors—refinements to our existing technology, deployment of entirely new machine learning algorithms, and extending and enhancing our use of data resources to ensure close alignment with our customers’ needs.
Speechmatics’ internal testing showed an increase in accuracy of up to 16% for Global English and many of its core languages. The significant accuracy improvement for Global English means Speechmatics will now have one English language model supporting all major accents and dialects. Removing the need to use multiple languages packs for English dialects means customers will benefit from simplified deployments as well as a reduction in the overall footprint. In turn, this reduces the overhead costs for customers regardless of application or use case.
The Next Generation languages update is applicable across all use cases, from subtitling news reports to transcribing meetings, to flagging potential customer issues within a call center. Speechmatics are committed to providing regular improvements to their core language offering.
According to Speechmatics, the testing done with customers to date shows the team has made double-digit improvements in accuracy using Global English and the Next Generation language models, meaning many of the core languages offered by Speechmatics are better than competitors in the field.
New automation solution is designed to reduce costs, as well as improve compliance and customer experience.
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