-->

Voci Technologies Reports Record Traction of its Real-Time Automated Speech Recognition Platform

Voci Technologies, a provider of automated speech recognition technologies for contact center speech analytics solutions, announced that in the second quarter of 2019 it received a record number of new contracts, expanded bookings and growing marketplace awareness as companies recognize the benefits that real-time speech-to-text technology and speech analytics offer.

In Q2 2019, Voci achieved a 74% increase in bookings from the first quarter of the year. Contributing substantially to its increased revenues, Voci Technologies closed its largest deal to date, a multimillion contract with an international firm. The company also gained 10 new end users in Q2, including six partnership relationships that are expected to continue growing over time.

In addition, the amount of contact center data processed by Voci’s platform increased to nearly 360 million minutes, a 198% increase over the same quarter last year.

SpeechTek Covers
Free
for qualified subscribers
Subscribe Now Current Issue Past Issues
Related Articles

Chorus.ai Announces Native Zoom Integration Delivering Secure Recording Compliance for Enterprise

Chorus.ai announced a secure and compliant meeting recording experience. Chorus.ai ensures Zoom's native visual and audio recording notification is activated for any Chorus-recorded meeting.

Verint Strengthens Integration with Microsoft for Compliance Recording

Verint says it will empower businesses to capture Microsoft Teams interactions across contact center, back-office, and trading floor operations.

Wavio Selects ID R&D to Deliver Sound Recognition and Awareness to Any Person, Any Device, Anywhere

Wavio announced it will partner with ID R&D, the biometric solutions provider offering AI-based voice, behavioral, and anti-spoofing user authentication capabilities, to deliver high-performance sound recognition software.

WICKED Modernizes the Broadway Experience Through Broadw.ai’s AI Technology

Broadw.ai Platform realizes a 700% increase in ROI, increasing ticketing and accelerating revenue growth with the help of AI platform, Broadw.ai.

Luminoso Leverages Natural Language Understanding Software to Improve Business Productivity with DENSO

Analysis of large quantities of technological documents utilizing "concept matching" makes root cause analysis for upstream improvements at production sites possible.