Skit Secures $23 Million in New Funding
Voice artificial intelligence company Skit has secured $23 million as part of its Series B funding to fuel the next level of growth and product evolution. The fundraising follows a Series A announcement in May 2020 and brings the startup's total raise to $30 million..
"This investment comes when we are making strategic inroads into the U.S. and southeast Asian markets. Clients and investors alike have recognized the uniqueness and superiority of our product and continue to show confidence in our growth path," said Sourabh Gupta, CEO and co-founder of Skit, in a statement. "The global contact center market size is expected to grow steadily and reach a value of $496 billion by 2027. To address this sizable growth, we at Skit are using voice bot innovation and our market observations to personalize caller experiences at customer contact centers and deliver up to 50 percent cost reduction and superior customer experience. We are driven by the passion of our clients and our team to change the way businesses interact with their customers."
With the fresh funding, Skit will potentially address the $300 billion voice customer service market globally with its AI-based voice automation platform, Vernacular Intelligent Voice Assistant (VIVA).