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Cleo Partners with CloneOps.ai

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Cleo, a provider of supply chain orchestration solutions through its Cleo Integration Cloud (CIC) platform, has partnered with CloneOps.ai, a provider of virtual agents for high-volume phone operations. The collaboration brings intelligent voice automation to logistics and transportation companies.

The partnership will focus on a go-to-market strategy that integrates CloneOps.ai's voice automation technology with supply chain orchestration solutions comprising the CIC platform, Cleo Network, and vertical-market solutions catering to logistics and transportation companies. Combined, CIC and CloneOps.ai expect to empower joint customers to respond in real-time to unforeseen or disruptive supply chain events faster and more intelligently, reducing downtime and improving service levels to create relationship value.

CloneOps.ai helps businesses manage inbound and outbound calls. Its AI-driven voice agents integrate into existing workflows, automating repetitive tasks and optimizing call flows. With capabilities spanning voice, email, and SMS, CloneOps.ai delivers scalable communication solutions.

"We're thrilled to partner with Cleo," said Alan Alberto, vice president of operations and partnerships at CloneOps.ai, in a statement. "Our shared vision for automation and customer-centric innovation makes this a natural fit. Together, we're enabling Cleo customers to resolve missed transactions and other disruptions in real time, without human intervention, by leveraging AI voice agents that can call, gather resolutions, and update systems automatically."

"Cleo's supply chain orchestration solutions are focused on leveraging today's agentic AI capabilities to continuously improve automation," said Mahesh Rajasekharan, president and CEO of Cleo, in a srtatement. "By teaming up with CloneOps.ai, we're bringing the voice channel into the realm of supply chain orchestration, giving our customers a faster, more immediate, and far more powerful new ways to automate and control day-to-day business interactions and keep their operations moving."