Popai Health Raises $11 Million to Transform Care Coordination with Voice AI

Popai Health, a patient conversation intelligence company, has raised $11 million in funding led by Team8, NEA, and additional investors to strengthen its go-to-market efforts, drive faster adoption across health systems, and scale with increasing market demand.

Popai leverages voice AI to capture the 65 percent of patient interactions that happen during phone calls.

Popai's Patient Conversation Intelligence platform captures and analyzes patient phone conversations using healthcare-specific AI trained on medical terminology and clinical context. The platform automatically generates compliant documentation aligned with organizational guidelines while maintaining healthcare-grade security and full HIPAA compliance.

Beyond documentation, Popai converts insights into immediate action through real-time workflow triggers that escalate critical issues to physicians, schedule appointments, close care gaps, and address medication adherence problems. At the population level, the platform surfaces risk patterns across thousands of calls, enabling healthcare organizations to shift from reactive to proactive care management.

"One of the most sophisticated patient insight tools in healthcare has always been a conversation with a patient. We're finally giving healthcare organizations the ability to capture and act on those conversations at scale with a powerful tool for proactive care. We're not building another data platform but an action platform, and we're incredibly excited about our partnership with Team8 and NEA," said Eyal Gurion, Popai's CEO and co-founder, in a statement.