VoxOx Launches Personal Assistant Version 2

VoxOx, a free consumer service that unifies today’s key communication channels—voice, video, IM, text, social media, e-mail, fax and more—into a single user interface, today announced the launch of the second version of its personal assistant service, which enables consumers to better manage their inbound voice communications.

Announced at the Consumer Electronics Show in Las Vegas, the enhanced version adds remote call-in access features. When consumers download VoxOx, they receive a free phone number (or they can use their existing phone number) and, as part of the installation process, they can set up their automated personal assistant to manage their calls. Users can have their personal assistant answer their calls with a personalized greeting, and then give callers a number of options, including leaving a message, or finding the person by ringing their various numbers (office, mobile, home) sequentially, or all at the same time (called the “Find Me, Follow Me” feature).

The personal assistant, which can be set as either a male or female voice, has many key capabilities, including customizable ringback tones, hold music, voicemail notification, call recording, worldwide call forwarding, inbound caller ID, and many more. One useful feature, called Eavesdrop™, enables consumers to listen to voicemail messages as they are being recorded in real time, and then pick them up out of voicemail. Another, called DeadEnd, enables users to set up a “dead end” for unwanted callers – i.e., a busy signal, disconnected line or pre-recorded message specifically for that individual.

The new version of VoxOx’s Personal Assistant now also comes with remote call-in access features that allow users to manage their personal assistants with their mobile phones, instead of their computers. For example, users can check their voicemail, dial a number worldwide, make outbound conference calls, program their “Find Me, Follow Me” functionality, change their PIN numbers, transfer to free directory assistance, and change their SMS Callback settings, all from their mobile phones, anywhere in the world. 

“Many consumers don’t realize the power of a personal assistant in helping them organize their communications and increase productivity,” said Bryan Hertz, CEO of TelCentris, the creator of VoxOx. “It’s like having your own free virtual office assistant who answers and screens your calls, and performs a number of valuable tasks on your behalf.

“With the addition of these new features, we believe VoxOx has raised the bar for personal assistants,” Hertz said. “No other service offers the depth of functionality and customization combined with the ability to change your settings remotely. We are proud to bring this innovation to the market as part of the overall VoxOx service.”