-->
Auto Attendant Solutions
Features

Explosive Growth Eyed for Voice Assistants

A report by Ovum predicts more than 7.5 billion units by 2021, exceeding the world population.

Samsung Acquires Virtual Assistant Viv

Samsung moves further into voice-enabled, natural language interfaces for developers.

[24]7 and Amdocs Partner

[24]7 is partnering with Amdocs to deliver intelligent, personalized customer support across all service channels, for the telecommunications industry. (Featured on SmartCustomerService.com.)

TouchCommerce Partners with Nuance for TouchAssist

TouchAssist blends TouchCommerce's chat and virtual assistant technology with Nuance's Nina and natural language understanding technology.

Industry Voices
Columns
Speech Technology Reports and Research

Learn How to Create a Customer Service Funnel

Sponsored by Solvemate

Beginners Guide to Customer Service Chatbots

Sponsored by Solvemate

The Advanced Guide to Customer Service Chatbots

Sponsored by Solvemate

Learn More About AI-Enabled, Analytics-Driven Quality Management!

Sponsored by NICE Nexidia