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Platform Providers/Hosting
Features

Speech Developer Platforms: Reshaping the Market By Mimicking App Stores

Want to understand what is happening with speech application development platforms? Then take a close look at smartphone application stores.

Star Performers: Genesys Furthers Its Spending Spree

Star Performers: Nuance Advances Enterprise and Consumer Efforts

The 2013 Market Leaders

Industry Voices
Columns

Why Reject the Premise of Hosted IVR Benefits?

The capital benefits will help sell the idea to the CFO.

Updating the Standard for Spoken Dialogues

VoiceXML 3.0 should be out by the end of this year.

Speech Technology Reports and Research

Can You Improve Customer Sentiment?

Sponsored by Verint

Learn More about Contact Center AI!

Sponsored by Observe.AI