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Platform Providers/Hosting
Features

Speech Developer Platforms: Reshaping the Market By Mimicking App Stores

Want to understand what is happening with speech application development platforms? Then take a close look at smartphone application stores.

Api.ai Partners with Slack to Add Natural Language Understanding to Chatbots

Api.ai for Slack lets developers create conversational chat bots that can understand user intent.

LinguaSys Launches Natural Language User Interface Server

With LinguaSys' new NLUI Server, developers can create natural language conversational interfaces in more than 20 languages.

[24]7 Gains Virtual Assistance Technology with IntelliResponse Acquisition

Intelligent virtual assistance gives [24]7 self-service capabilities. (Featured on SmartCustomerService.com.)

Industry Voices
Columns

Why Reject the Premise of Hosted IVR Benefits?

The capital benefits will help sell the idea to the CFO.

Updating the Standard for Spoken Dialogues

VoiceXML 3.0 should be out by the end of this year.

Speech Technology Reports and Research

Learn How to Create a Customer Service Funnel

Sponsored by Solvemate

Beginners Guide to Customer Service Chatbots

Sponsored by Solvemate

The Advanced Guide to Customer Service Chatbots

Sponsored by Solvemate

Learn More About AI-Enabled, Analytics-Driven Quality Management!

Sponsored by NICE Nexidia