The 2008 Implementation Awards
Recognizing four user companies that garnered impressive returns as a direct result of the speech deployments.
The 2008 Market Leaders
Recognizing the leading speech engine, speech self-service suite, speech security, speech analytics, professional services, and mobile application vendors.
The 2008 Speech Luminaries
Recognizing four professionals who have advanced industry causes and worked to build awareness and acceptance of speech technologies.
The 2008 Star Performers
Recognizing four speech technology vendors that have greatly contributed to industry growth through innovative product launches and corporate leadership.
Growth, Are You Flirting With Us?
Who Will Win the GUI-VUI Race?
Multimodal applications present a new type of user interface.
In Other Words
Internationalize, Don't Localize
Think twice before pigeonholing an application in just one language.
Shopping for a Speech Solution Partner?
Questions to ask a potential vendor prior to deciding on a solution.
Getting Users to Do What We Want
Designers continually struggle with how to get the responses they need.
A Question of Geography
How to present geographic locations to Spanish-speaking users of automated systems in the U.S.
A View from AVIOS
Convenience Is King
Consumer tradeoffs of security versus ease of use could affect the market for voice biometrics.
Speech in a Digital World
The transition to digital television presents new opportunities for TTS.
Mass Message Delivery Systems
Consumers Voice Their Banking Concerns
Customers are worried about security issues when giving information over the phone to a contact center agent.
Convergys Acquires Intervoice
The provider of customer care and billing services announces that it will acquire the voice systems provider for $335 million.
Google Speaks to Voters and Drivers
The search engine giant launched two speech-enabled search products in July.
Spotlight on Outbound IVR
Under-the-radar speech news