January/February 2023
Magazine Features
2023 State of the Speech Technology Industry
The Editors of Speech Technology //
08 Feb 2023
The latest developments and trends in seven important sectors.
The 2023 State of Speech Engines
Erik J. Martin //
08 Feb 2023
More humanlike speech leads to more intuitive interactions.
The 2023 State of Speech Development Platforms
Paul Korzeniowski //
08 Feb 2023
The quest for open standards will help speech apps' business case.
The 2023 State of Speech Analytics
Phillip Britt //
08 Feb 2023
Growth is set to continue as demand rises and use cases abound.
The 2023 State of Intelligent Virtual Assistants
Paul Korzeniowski //
08 Feb 2023
The need is still great, but deployment challenges remain.
The 2023 State of Voice Biometrics
Phillip Britt //
08 Feb 2023
AI is making both attacks and defenses more sophisticated than ever.
The 2023 State of Assistive Technology
Phillip Britt //
08 Feb 2023
New rules and initiatives are helping make devices more accessible.
The 2023 State of Artificial Intelligence
Erik J. Martin //
08 Feb 2023
AI's influence on speech continues to expand.
COLUMNS:
The Business Case
Interaction Analytics: Listening in on the Omnichannel Customer Journey
Donna Fluss //
08 Mar 2023
The value of these solutions increases as they're applied to more parts of your company.
Forward Thinking
When Conversational Assistants Meet: Delegating, Mediating, and Channeling
James A. Larson //
28 Feb 2023
How can voice assistants be made to cooperate with each other?
Interact
Voice Assistant Technology Struggles with Monetization
Kashyap Kompella //
08 Mar 2023
Alexa, Siri, and the like are popular but not profitable.
A View from AVIOS
Answer Technology: A Necessary Step in Human-Computer Conversation
William Meisel //
22 Feb 2023
Digital assistants need to get better at answering user questions to keep the conversation going.
Voice Value
Agent Hiring in the Age of AI
Nancy Jamison //
22 Feb 2023
Artificial intelligence can help address agent churn before it happens.