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Speech Technology Magazine Cover

January/February 2009

Magazine Features

2009: What the New Year Will Bring

A slow economy sends mixed messages to the speech industry.

Implementation Strategies 2009

A complete guide to deploying speech.

Submitted for Your Approval

SpeechTEK attendees conduct hands-on evaluations.

Deployments

Making Public Records Public

An ambitious archiving project involving audio indexing and search technologies puts Washington state on the map.

Transcription Solution Receives a Radiant Review

A hospital network's radiology department improves report turnaround time by 81 percent.

COLUMNS:

Editor's Letter

Make the Most of Valuable Resources

Forward Thinking

Speech for Distance Learning

Part I: Speaker verification ensures the identities of students.

Industry View

Thoughts for the Men in Black

Questions to ponder as we advance audio-mining capabilities.

Inside Outsourcing

A Natural Part of Natural Language

Issues will arise with any project, but managing them is key.

Interact

Politically Speaking...and Reacting

I'm still haunted by the robocall months after the election.

Voice Value

Countdown to the DTV Deadline

Is your call center ready for conversion questions from the disabled?

Standards

CCXML: A Standard for Managing Calls

Markup language makes it easier to develop telephony applications.

Speech Solutions

Voice-Enabled Biometric Password Resets

FYI

2009: A Nail in the Road for Automotive Speech?

The rough economy could place in-car system sales in jeopardy.

AAA Suggests No Safety Benefit in Hands-Free

An Auto Club study shows hands-free devices are just as dangerous as handsets.

Dictaphone Turns 100

Nuance Communications marks the centennial of its leading dictation brand.

Gartner Names Contact Center Leaders

Alcatel-Lucent, Aspect, Avaya, Cisco, Genesys, Interactive Intelligence, and Nortel comprise the Leaders Quadrant.

Overheard/Underheard

Under-the-radar speech news

Voxeo Acquires VoiceObjects

Voice platform provider expands solutions for enterprise and mobile carriers and extends its European footprint

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