The 2013 Market Leaders
The 2013 Implementation Awards
The 2013 Speech Luminaries
The 2013 Star Performers
Are Speech-Enabled In-Car Systems Really Safe?
For Speech Analytics, the Best Is Yet to Come
A top-10 list for this transformational solution.
A Cautionary Tale of Technology Patents
An argument against innovation.
Self-Service Can't Deliver by Itself
Consider the total caller experience.
The Perils of PIN Proliferation
Why is secure identification so difficult?
The Role of Speech Analytics in VUI
Uncovering customer needs adds value to interactions.
How Much Protection Does Software Really Need?
The unique nature of software patents makes the question a complicated one.
Aspect Acquires Voxeo
In-Car Speech Systems Hit Roadblocks
Speech Answers Compliance and Cost Concerns
Unified Communications Market to Nearly Triple by 2018