Speech Technology eWeekly - December 16, 2009


Preference Low for Voice Channels

Convergys research finds favor growing for online channels over speech-enabled systems.

Voice Value

The Tipping Point of Speech Proliferation, Part II

Speech gains in UC and mobile applications.

Speech Technology News

W3C Tackles Emotion and Multimodality

New working drafts of standards are released by the Multimodal Interaction Working Group.

Nexidia Launches ESI—Quality for Contact Centers

The application offers new features that tie agent performance improvement directly into strategic corporate initiatives.

Nuance Dragon Dictation App Now Available From App Store

The application lets iPhone users speak e-mails, text messages.

Loquendo ASR Released in Australian English

The company again adds to its already extensive portfolio of languages.

UTOPY Expands Footprint into Fast-Growing Greater China Market

A strategic partnership with Grandsys is the result of the growing demand for speech analytics in Asian markets.

Loquendo Launches TTS in Norwegian

The company also releases new Australian English and Greek voices.

Voxeo Partners with ICR to Provide Automated Multichannel Customer Interaction

UK customers can now add SMS, IM, and mobile Web to existing voice and IVR applications.

RoboBraille and Loquendo Support the Visually Impaired

The companies combine to provide audio content to those for whom reading is a challenge.