Speech Technology eWeekly - February 03, 2010



Pimp my IVR through personalization.

Speech Technology News

VoIP Penetration Forecast to Reach 79 Percent of U.S. Businesses by 2013

New research from In-Stat finds growing number of firms have VoIP in at least one location.

Nexidia and HyperQuality Partner for a More Powerful Customer Intelligence Solution

Technologies and services combined to allow for a deeper analysis of call center interactions.

Nuance VSuite Speech Software Now Available In China and Brazil

VSuite will allow Chinese and Brazilian users to speak commands on the Dell Mini 3i and Dell Mini 3iX.

Nuance Voice Control Automotive Brings the Power of Dragon to the Car

Auto industry's first integrated speech interface for on- and off-board services powers the connected car.

Loquendo Brings Speech to TI’s eBook Development Platform

Texas Instruments leverages Loquendo's text-to-speech and automatic speech recognition technologies.

CosmoCom Appoints Nick Applegarth as Vice President of EMEA

Telecom industry veteran to lead sustained growth in the region.

PM3 Selects Voxeo as Platform For Global, Multichannel Messaging

Voxeo partners with UK-based PM3 to drive adoption rate of multichannel self-service solutions.


Opening the Kimono

Lessons learned from some past speech deployment mistakes.