Speech Technology eWeekly - September 15, 2010


Why Tap When You Can Talk

How vlingo designed an effective multimodal interface for mobile devices.

Speech Technology News

SSML 1.1 Becomes a W3C Recommendation

Speech Synthesis Markup Language (SSML) offers developers a way to control synthetic speech.

ClickFox Teams with Next IT for New Avatar Offering

The companies join forces in hopes of improving the customer experience.

Nuance Releases Dragon Medical Enterprise Network Edition

The company hopes to serve larger medical practices with its new solution.

Ifbyphone Offers a 3.2 Version of Its Customer Interaction Software

The company hopes to serve more midmarket customers.

VoIP Provider FeatureTel Introduces New Voicemail-to-Text Feature

Transcribed voicemail messages delivered for free to customers' email inboxes.

Five9 Achieves Annual Run-Rate Exceeding One Billion Calls Processed

Provider of on-demand call center software now processes more than 90 million telephone calls per month.

Ditech Networks Shows Good Traction One Year into the PhoneTag Relationship

The company predicts strong growth in voicemail-to-text services.

Verint Systems Granted U.S. Patent on Call Center IP Recording

Company's Impact 360 recording software supports global customers in compliance, sales verification, and quality.

Market Spotlights

Market Spotlight: Education

TTS hits the broader student market.