Speech Technology eWeekly - July 13, 2011


The 2011 Star Performers

Speech Technology News

SpeechCycle Awarded Patent for Spoken Language Understanding

New patent deals with error recovery when an utterance can't easily be mapped to a specific path in the call flow.

Ford Trials Complimentary Live Operator Assistance for SYNC Services

Ford is beta testing an Operator Assist feature for the cloud-based network of SYNC Services, giving registered users complimentary access to a live operator for help with business searches and address entry for turn-by-turn directions.

Blackboard Announces Next-Generation Mass Notification Service

New features help users send urgent alerts and outreach messages faster and easier.

Neurotechnology Introduces VeriSpeak Voice Identification Technology

New VeriSpeak SDK and MegaMatcher 4.1 Multi-biometric SDK incorporate voiceprint identification and phrase recognition technology.

Txtlocal Gives a Voice to the Disabled

The company's JayBee product transforms predictive text phrases into voices

Vlingo Launches Its Virtual Assistant in France, Italy, Germany, and Spain

The revamped application includes a simpler, more intuitive user interface.

YouMail Answers Its 1 Billionth Call

More than 50 million people in the U.S. have now called one or more YouMail Visual Voicemail users.

Forward Thinking

Multimodal User Interfaces Supplanting Voice-Only Apps

Trend driven by statistical language models, speaker verification, video clips, and multilingual apps