Speech Technology eWeekly -
August 08, 2007
A Multiple Approach Is Best
VUI testing should involve surveys, call recordings, and call logs together.
Social Responsibility Is More than a Good Idea
Mutual respect should govern all business relationships, even in speech technologies.
Speech Technology News
Ontario Systems Selects Loquendo TTS for Voice Messaging Solution
MUNCIE, Ind. - Debt collection software provider Ontario Systems will power its voice messaging solution, Verified Contacts, with Loquendo's multilingual text-to-speech technology.
Unisys Chosen by Sprint for Next-Generation Voice Messaging
BLUE BELL, Pa. -- Unisys late last week signed a five-year, multimillion-dollar contract with Sprint to help it enhance its voicemail infrastructure.
Say Hello Launches Local Information and Advertising Voice Portal
TORONTO -- Call Genie's Enhanced Voice Directory (EVD) product has been chosen as the platform for a planned rollout of "Say Hello," a city-by-city network of advertiser-supported voice portals designed to connect local consumers with local merchants.
Turkcell Leverages Intervoice Platform
ISTANBUL, Turkey -- Turkey's leading wireless service provider, Turkcell, is expanding its use of the Intervoice Media Exchange platform to host a new service named KimAramis.
Grundig Business Systems Introduces Special Dictation Microphone
Grundig Business Systems launched the DigtaSonic xMic, a digital dictation microphone designed for added comfort during longer dictation sessions.
MicroAutomation Launches Outbound Health Coach Solution
MicroAutomation has implemented an outbound calling solution for a major provider of sophisticated analytics and wellness solutions for health insurance companies.
Skype to Reach Any Cellphone with SpinVox Voice-to-Screen Messaging
SpinVox has signed a contract with Voice over Internet Protocol (VoIP) provider Skype to offer the SpinVox voice-to-text service for its internet-communication software.
Apptera Serves Relevant Ads for eBay Auction Calls
PALO ALTO, Calif. -- Apptera's MobileAd Technology is the ad serving technology behind UnWired Nation's Voice Publishing Platform that also powers eBay automated phone alerts.
iQor Implements Contact Center Solution From Aspect Software
LONDON -- Debt collection agency iQor has implemented Aspect Unified IP, from Aspect Software, in its U.K. collections center of excellence in nearby Preston.
LumenVox Selected for Avaya DeveloperConnection Program
Avaya selected LumenVox last week to join its DeveloperConnection program, promoting the development, compliance-testing, and co-marketing of third-party solutions that are compatible with its own solutions.
Dictaphone PowerScribe from Nuance Tops 1,000 Customers
BURLINGTON, Mass. -- Nuance Communications' Dictaphone Healthcare Solutions scored its 1,000th customer win last week when Yale-New Haven Hospital signed on to use its Dictaphone PowerScribe dictation application throughout its 118-member Radiology Department.