Speech Technology eWeekly -
April 17, 2019
The State of Assistive Technology
The market for assistive tech is growing, but pain points still exist
Amid the AI Fervor, a Case for Automating with a Human Touch
When bots and live agents tackle customer service together, CX and the bottom line benefit
Speech Technology News
Verint Launches AI Blueprint
Verint announced a new offering, Verint AI Blueprint, which is designed to help companies launch conversational artificial intelligence solutions through a combination of consulting and technology.
Google Unveils AI Solutions for the Masses in Beta
Google announces new AI solutions for enterprises, including contact centers.
Amazon Employees May Be Listening to Your Echo Conversations
According to Bloomberg, there are thousands of Amazon employees whose job it is to improve the AI algorithm behind Alexa by listening to and parsing your queries.
Liopa Closes Seed Round of Funding
Liopa hopes to improve ASR recognition in real-world, noisy environments using its LipRead technology.