Speech Technology eWeekly - January 15, 2020

Q & A

Q&A: Jeffrey Hopper, vice president of client services at Lumenvox, on Voice Biometrics

Speech Technology News

Lucas Systems Certifies Bluebird Mobile Computers For Voice-Directed Picking 

Lucas and Bluebird are teaming up to combine Lucas voice picking applications featuring Lucas Move and Jennifer Voice running on Bluebird mobile computers.

ReadSpeaker Launches VoiceLab

The ReadSpeaker VoiceLab is designed to help companies better engage their customers using voice technology.

IPI Partners with Aculab to Add Voice Biometrics

IPI is adding Aculab's VoiSentry biometrics engine into its contact center product suite.

what3words Partners with Speechmatics 

The what3words Voice API powered by Speechmatics offers a single API service combining automatic speech recognition (ASR) with in-built what3words post processing.

Smarsh Expands and Enhances Support for Voice Compliance

Smarsh adds secure archiving, search, and play back of voice content from virtually any recording system.

Nevo.ai Expands Virtual Assistant Capabilities

New nevo.ai features extend virtual assistant capabilities to bring intelligent services and a virtual agent to smarthome systems.

Industry Voices

Connect to Customers with the Help of Google, Amazon, and Apple

Building digital assistants to help customers is becoming an industry requirement, so companies should start soon if they don't already have one.