Speech Technology eWeekly -
March 11, 2020
Q & A
Q&A: Jon Stine, executive director of the Open Voice Network, about the future of open voice.
Infusing AI and Speech into the Mobile Retail Customer Experience
AI-powered apps are employing speech as part of an all-important omnichannel approach
Speech Technology News
Inflow Partners with Call Journey
Inflow is adding Call Journey's artificial intelligence-powered Conversation Analytics to its Voice of the Customer capabilities. (Featured on SmartCustomerService.com.)
Envision Voice-Enables Google Glass for the Blind
Envision brings its assistive technology to Google's smart glasses.
OrCam Releases OrCam Read
OrCam Read is a digital assistive reading device that converts text to speech.
Andor Health Integrates ThinkAndor with Microsoft Teams
Andor's voice app ThinkAndor is now available in Microsoft AppSource and integrated with Microsoft's Teams collaboration platform.
Active.Ai Partners with Finastra for Conversational Banking App
Active.AI's One conversational banking app is now available in Finastra's FusionStore.
Voximplant Updates Smartcalls and Rebrands It as Kit
New features make customer experience accessible through AI-driven interactive voice response. The update also includes improved speech capabilities. (Featured on SmartCustomerService.com.)
Observe.AI and Telarus Partner on Speech Analytics and Quality Management Platform
Observe.AI's Voice AI platform has become part of Telarus' portfolio of suppliers.
iQor Enhances its Speech Analytics Platform
iQor has improved the speech-to-text transcription of calls in its speech analytics platform.