Speech Technology eWeekly -
October 21, 2020
Speech Technology News
Speech Analytics Market to Be Worth $3.8 Billion by 2025
MarketsandMarkets projects a 20.2 percent CAGR for speech analytics over the next five years.
Concentrix Launches Concentrix XP
Concentrix XP is a cloud platform for digital customer experience management.
Resemble.ai Launches Localize Voice AI
Resemble.ai Localize uses deep learning and custom synthetic AI voices for translations.
VA Expands Telehealth with Nuance Dragon Medical One
Nuance's cloud-based speech recognition platform with mobile app supports the VA's significant increase in virtual visits during the pandemic.
Clarabridge Integrates Speech and Text Analytics with Microsoft Dynamics
Clarabridge has linked its omnichannel, AI-powered analytics with Microsoft Dynamics 365 Customer Voice and Dynamics 365. (Featured on DestinationCRM.com.)
Lifesize Partners with Omilia
Lifesize's integration with Omilia brings conversational AI and voice biometrics to the Lifesize CxEngage contact center platform. (Featured on SmartCustomerService.com.)
ID R&D and Red Box Integrate on Voice Biometrics
ID R&D has partnered with Red Box to simplify biometric authentication in the contact center. (Featured on DestinationCRM.com.)