• November 10, 2012
  • By Leonard Klie Editor, Speech Technology and CRM magazines
  • FYI

Nuance to Acquire Ditech Networks

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Nuance Communications in mid-September announced plans to acquire Ditech Networks, best known for its PhoneTag voicemail-to-text service, for $22.5 million.

Ditech, based in San Jose, Calif., also offers voice quality assurance solutions designed to make telephone calls sound better.

The addition of Ditech's technology will further enhance Nuance's portfolio of mobile and enterprise voice offerings, including its Dragon Voice to Text Services business. It also brings to Nuance a robust channel and partner program that includes VoIP providers and telephone carriers. Ditech's customers include Verizon, Sprint/Nextel, Orascom Telecom, AT&T, China Unicom, Global Crossing, and West.

"The world's most innovative carriers and unified communications providers work with Nuance to take advantage of the revolution in voice recognition, and nowhere is this more evident than in our voicemail-to-text and call completion businesses, where billions of calls are converted into easily read text and email messages—a powerful solution for today's messaging-centric world," said John Pollard, vice president and general manager of Nuance Mobile's Voice to Text Services, in a statement."Acquiring Ditech Networks' voice technologies will help Nuance continue to drive these next-generation services."

Ditech Networks' voice technologies combined with Nuance's voice and language understanding portfolio is an exciting proposition for our combined customer and partner base, [and provides] a unique opportunity to extend the value and benefits of our technologies into new markets," said Ken Naumann, CEO of Ditech Networks, in the statement.

Ditech Networks reported that its PhoneTag revenue for the first quarter of fiscal 2013 (which ended July 31) increased approximately 51 percent over the first quarter of fiscal 2012. Total company revenue for the quarter was $3.5 million, down from $5.6 million last quarter and $3.7 million in the corresponding period last year.

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