Voicebots Outperformed Humans in COVID Detection
16 Nov 2020
Leveraging VOIQ's artificial intelligence-powered voice software to have conversations with citizens over the phone, Colombia became the first country globally to use voicebots at this scale to diagnose millions of individuals within a matter of hours vs. weeks or months with a solely human-powered team.
Overheard/Underheard: A New Collar Gives Dogs a Voice
01 Aug 2020
An AI-powered dog collar uses voice recognition technology to detect and analyze five emotional states—happy, anxious, angry, sad, or relaxed—in dogs and tracks their physical activity.
A New Approach to Conversational AI Uses Symbolic Neural Networks
01 Aug 2020
A joint venture between IBM and MIT relies on machine vision in combination with a broad AI that can multitask and cover multiple domains, but which also can read structured and unstructured data from a variety of sources
Speech Aids in COVID-19 Recovery
01 Aug 2020
A voice-enabled app can help companies detect and monitor employees with the coronavirus; meanwhile, voice and speech samples are being collected from COVID-19 patients to help develop an algorithm for identifying carriers.
IBM, Apple Build on Natural Language Processing
01 May 2020
The two industry heavyweights plan to bring to market new natural language processing (NLP) technologies that will help computers and customers communicate in clearer, more natural-sounding ways
Overheard Underheard
10 Nov 2017
Under-the-radar speech news
Voice Assistants Get Friendly with One Another
10 Nov 2017
Amazon Alexa and Microsoft Cortana will soon be able to talk to each other
Progress Made Toward Speech-Based Predictive Analytics
10 Nov 2017
A new type of solution using voice analysis could hold the key to helping companies better predict customer behavior
Overheard/Underheard
29 Aug 2017
Under-the-radar speech news
Marketers Are Unprepared for Voice Search
29 Aug 2017
Voice search is becoming more popular, but too many marketers aren't considering it
Voice Biometrics Needs to Adapt
29 Aug 2017
Accuracy has been a top-of-mind concern
Overheard Underheard
24 Apr 2017
Under-the-radar speech news
Microsoft Advances Speech APIs
24 Apr 2017
Custom Speech Service and the Bing Speech API are now generally available
Speech Recognition Nears Human Accuracy
24 Apr 2017
IBM's Switchboard speech recognition system achieves a new industry record error rate of just 5.5 percent, near the 5.1 percent error rate of humans
Biometrics Help Virtual Assistants Help Customers Faster
17 Feb 2017
Speech vendors are adding voice biometrics to their intelligent assistants, a clear indication the technology is starting to make great strides
OVERHEARD UNDERHEARD
17 Feb 2017
Under-the-radar speech news
IBM Eyes Speech to Spot Mental Maladies
17 Feb 2017
IBM Research predicts that in five years, patterns in speech and writing analyzed by cognitive systems will provide clinicians tell-tale signs of early-stage mental and neurological conditions
Overheard/Underheard: Kenmore Unveils the Alfie App
10 Nov 2016
The voice-controlled intelligent shopper can help you find the right product at the best price
Nuance Adds Deep Learning to Dragon
10 Nov 2016
Nuance Communications has begun leveraging its work with Nuance Deep Learning technology in the latest version of its suite of Dragon professional productivity solutions for PCs and Macs.
Digital Assistants to Bring in $623 Billion by 2020
10 Nov 2016
Digital assistants are expected to generate $7.9 billion in revenue this year, but that amount is expected to balloon to $623 billion by 2020, says an industry expert