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Clutch Group Unveils Audio.IQ Audio Analytics

Clutch Group today launched Audio.IQ, an audio analytics solution that allows companies to process and analyze their audio data.

Audio.IQ is both a fully-managed service and product. With its dual text and audio data rendering functionality, as well as its ability to be customized through proprietary language models, Audio.IQ is a comprehensive and nuanced audio analytics solution.

Key highlights of Audio.IQ include the following:

  • Dual Rendering: Audio.IQ captures a concurrent data stream of both audio and text, overlaid with rich metadata. This added flexibility allows for more complex searches and predictive analytics across enormous amounts of data.
  • Customized Language Modelling: Through proprietary algorithms and language models, Audio.IQ can be customized for individual organizations. Rather than relying on inflexible phonetic rendering, Audio.IQ can be programmed to find meaning in seemingly unintelligible industry vocabulary, regional dialects, and more.
  • Fully Managed Service: Audio.IQ is supported by a dedicated team that builds bespoke search and predictive models, analyzes results, and fine-tunes the system. From data collection to factual analysis, Clutch's dedicated teams can support the entire audio analytics spectrum.

"Audio data is one of the largest challenges major financial services institutions face today," said Varun Mehta, vice president of Clutch, in a statement. "Regulators continue to intensify their focus on how audio data should be preserved, reconstructed, and analyzed, often requiring companies to analyze hundreds of thousands of hours of audio data in short timeframes. Without a comprehensive solution, companies are struggling to keep up. With Audio.IQ, Clutch is offering a more complete, compliant, and cost-efficient solution for companies looking to fully understand and harness their audio data."

"We've tested and implemented existing market tools, and we've found a meaningful gap in their technical and commercial capabilities," said Brandon Daniels, president at Clutch, in a statement. "AudioIQ fills those gaps and is designed to give companies an unprecedented level of insight into their audio data. With its dual text and audio rendering capabilities, as well as its ability to be customized with language and behavioral models, companies can now exercise more control over how they engage with audio, ensure compliance, and build stronger analytics approaches."


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