FutureCom Technologies and Anexsys Form Partnership; FutureCom's CommUnify Platform now Supports Intel Dialogic Telephony Boards
COLUMBUS, OH - FutureCom Technologies Inc., a speech and signal processing technology company, announces its newest partnership with Chicago-based Anexsys LLC, a provider of technology and e-government solutions. The partnership brings speech and signal processing (telephony control, DTMF, play and record, transaction support) to technology-integrated voice-response systems, call centers and other large-scale information, payment and customer-care solutions for e-government applications. With the addition of CommUnify, Anexsys has a network-grade, speech-integrated voice response (IVR) platform that is scalable and cost-effective for its IVR-based electronic applications. According to FutureCom President, Jeanne Gokcen, "Anexsys is using a product that has state-of-the-art speech recognition and text-to-speech synthesis components. Using software-only components reduces the need for expensive and specialized telephony hardware and unifies most speech processing and communication functions." "FutureCom quickly developed a high quality speech-integrated IVR platform that strategically positions us for both current and future applications," said John Dilenschneider, Anexsys President. "Their flexibility and responsiveness has been invaluable to us." FutureCom's CommUnify Platform now Supports Intel Dialogic Telephony Boards
CHICAGO, IL - FutureCom Technologies Inc., a speech and signal processing technology company has joined the Intel Innovative Technology Provider Program. CommUnify, FutureCom's IVR platform, is fully integrated with their own speech recognition component, CommUniHear, as well as their text-to-speech synthesis component, CommUniSay. This integration of speech technology and telephony functions provides better scalability and better accuracies at a much lower cost, making the speech technology flexible and affordable - a must for every IVR application. The CommUnify System now supports Intel Dialogic telephony boards, which provides additional flexibility to customers.