Nuance Powers T-Mobile’s Voicemail-to-Text

Nuance Communications said that its Dragon voicemail-to-text service will now be included in the Visual Voicemail offering from T-Mobile USA.

Nuance's Dragon voicemail-to-text service features the same voice recognition technology used in Dragon Mobile apps and Dragon NaturallySpeaking.

Dragon transcribes voice messages into text, which are then delivered directly to mobile phones via text message or to the user's T-Mobile Visual Voicemail inbox. This allows T-Mobile customers to read their voicemail in whatever order they choose instead of having to listen to them one at a time, and messages can be stored or forwarded.

"We all have a love-hate relationship with voicemail. We need to stay connected but hate taking the time to listen to and manage voice messages on the go," said John Pollard, vice president and general manager of voice-to-text services at Nuance Mobile, in a statement. "In an environment where consumers expect to receive messages with the same instant gratification of text messaging and email, Dragon Voicemail-to-Text gives forward-thinking carriers like T-Mobile the ability to deliver essential voice services that are state of the art and perfectly in tune with subscribers' demands."

T-Mobile Voicemail to Text is integrated within the T-Mobile visual voicemail application and includes unlimited voicemail-to-text transcription for just $3.99 per month. Customers get the first 30 days free when they subscribe to T-Mobile Visual Voicemail. Transcription is available for voicemail received in English and Spanish. The T-Mobile Visual Voicemail application is available for download on the Android Market exclusively to T-Mobile customers.

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