Vocomo Releases Enhanced Vocomo Voice Response 1.1
NEW YORK, NY - Vocomo Software Corporation announced its release of enhanced Vocomo Voice Response 1.1. This occured at SpeechTEK 2003. At the core of Vocomo's next-generation IVR is a VoiceXML 2.0 interpreter developed by Vocomo's engineering team. This advanced interpreter provides integration of multiple resources including telephony, speech recognition, Text-to-Speech (TTS) and audio. A single API provides plug-and-play capability of a wide range of speech technologies. The IVR has been specifically designed to provide flexible and reliable deployments. An improved Web-based administration console enables remote access to configuration, monitoring, and usage statistics. This new release offers a selection of IBM Speech Technologies, latest ScanSoft OpenSpeech Recognizer 2.0 and Speechify 3.0, and Rhetorical Systems' rVoice 4.1. Vocomo also announced deployments with Unified Dispatch Inc. (UDI), a provider of speech-enabled dispatch technology for the transportation industry. UDI has chosen Vocomo Voice Response for multiple deployments of UniBook - a voice-enabled taxi booking system. "Progress being made in open standards-based, flexible, and affordable IVR will lead to mainstream adoption of speech technology in a broad range of industries," said Dr. Danny B. Lange, CEO of Vocomo Software. "Vocomo's next-generation IVR offers a compelling solution for business partner Unified Dispatch to create new opportunities in the transportation industry." "Vocomo's cost-effective IVR has given us a competitive advantage in the fast moving transportation industry," said Ted Sichelman, CEO of Unified Dispatch. "With minimal efforts, we have quickly deployed our existing VoiceXML applications on Vocomo's standards-based platform. Soon these systems will handle tens of thousands of daily customer service calls at a number of the largest North American taxicab companies."