inTouch Launches AI Conversational Companion
Following a successful launch in Europe earlier this year,i nTouch has launched an artificial intelligence-powered conversational companion in North America to provide ;personalized daily phone calls to help seniors stay mentally engaged and independent. It is available in English, Spanish and French to serve the diverse aging population with new features that allow seniors to call in 24/7.
inTouch was born from founder Vassili Le Moigne's ;experience caring for his mother while living far away. "Even with the best intentions, it was difficult to call my mom on a daily basis while living and working across the country. I created inTouch so that she could have daily conversations that help her stay mentally active and independent. It was also a great way for her to keep me informed of her well-being," he said.
The service, called Mary, calls seniors at the same time each day to create a reliable routine. The calls aren't merely check-ins; they're two-way conversations that last between 10 to 15 minutes and are designed to support mental health and help seniors maintain their independence through meaningful daily interactions. The system gradually builds knowledge about each senior through a library of more than 1,400 questions related to their family, life history and experiences. After each phone conversation, inTouch provides families with insights into their loved one's wellbeing, with summaries of conversations and alerts about any changes, helping families support their loved one's continued independence.
"I created inTouch to extend the care and connection that families already provide. I've been told that it helps seniors as much as their families because they enjoy fulfilling daily conversations and meaningful dialogue," Le Moigne said. "Our oldest user is 101 years old and regularly talks with Mary about her life story. Another user tells us inTouch's calls are the highlight of his day."