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Chorus.ai Announces Native Zoom Integration Delivering Secure Recording Compliance for Enterprise

Chorus.ai, a Conversation Intelligence Platform for high-growth sales teams, announced the most secure and compliant meeting recording experience on the market. Chorus.ai ensures Zoom’s native visual and audio recording notification is activated for any Chorus-recorded meeting, eliminating the need for a sales rep to provide notice to every meeting participant.

In addition to full compliance, the integration delivers a best-in-class user experience with the highest quality video, lowest latency and most control over the recording process in the Conversation Intelligence Category. Stopping and starting recording is now easier, making the overall experience and interaction better for both the sales reps and prospects.

Call recordings are a sales team’s best asset—much like film review in professional sports. Recording calls and sharing learnings across the sales organization provides the opportunity for reps to learn from the top performers, new reps to ramp more quickly, sales leaders to coach more effectively and even close deals by collaborating within the company. But, Some large organizations have been shy to start call recording because of recording notification compliance risk.

Compliance warnings are often met through an audio announcement when a participant joins a call, either with automation or by the call leader. This poses problems for those joining late, or sales reps not wanting to start a relationship with a prospect by asking them to record, making the call non-compliant.

Additionally, regulations vary from state to state. Chorus’s partnership with Zoom ensures all parties are aware, with the recording message visible on-screen, at all times.

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