Bloomberg Vault Integrates BSpeech Transcription

Bloomberg has integrated its own BSpeech multi-language voice transcription service into Bloomberg Vault, enabling systematic surveillance, search, and analysis of voice communications at scale.

The integration of BSpeech into Bloomberg Vault, Bloomberg's multi-channel communications governance solution, enables firms to enhance voice surveillance by converting conversations into structured, searchable data. Transcripts can be automatically generated and integrated into Bloomberg's compliance workflows, enabling firms to search, supervise, analyze, and audit voice communications at scale.

Trained on Bloomberg's financial data corpus and domain-specific machine learning models, BSpeech can convert voice calls into searchable transcripts.

Key features include the following:

• Multi-language transcription that converts voice communications into text across more than 50 languages.
• Bloomberg's vast repository of financial data and domain-specific machine learning models to enable high voice-to-text accuracy for industry-specific terminology and workflows.
• Seamless integration. Transcripts will automatically be generated during the archiving process and surfaced within Vault's search and surveillance environment, unifying workflows for voice, chat, and email.

"As regulatory expectations around voice surveillance continue to rise, firms are under increasing pressure to apply the same level of oversight to voice as they do to written channels," said Perry Goetz, global head of compliance solutions (Vault) at Bloomberg, in a statement. "By enabling compliance teams to monitor voice communications with the same rigor as written channels, this enhances surveillance efficiency, reduces manual review burdens, and strengthens firms' ability to detect risk across their communications landscape."