Holly Connects Partners with telisma to Expand ASR

Holly Connects and telisma have signed a partnership agreement that will see the Holly Voice Platform support teliSpeech, telisma’s speech recognition software, and provide Holly Connects with the opportunity to extend its advanced speech offering, particularly in Europe and India.

"Our partnership with telisma provides greater value and increased choice to users of speech technologies," Lance Berks, CEO and co-founder of Holly Connects, said in a statement. "Both companies share a vision for the value of standards-driven speech recognition applications to businesses and consumers. By certifying teliSpeech as compatible with the Holly Voice Platform we are supporting languages spoken by 2 billion people with extensive coverage of European and Indian languages."

"With telisma we continue to build upon our European footprint and introduce a comprehensive solution for Asia, in particular India, where demand for speech automation is growing rapidly in the telecom, enterprise and BPO sectors," Berks said.

"We chose to partner with Holly Connects because of the company’s innovation and vision for the platform with focus on scalability, robust development capabilities, reporting and analytics and outstanding performance advantages" said Laurent Balaine, CEO of telisma. "Holly’s experience in the Asian market will enable us to broaden the availability of our speech recognition solutions throughout dynamic markets such as India and Australia. Together we simplify the development and deployment of VoiceXML applications and provide greater flexibility for speech users."

TeliSpeech 2.0 is telisma’s next generation speech recognition software. It integrates the latest technological innovations and makes a new generation of simpler, more intuitive and reliable interactive voice-enabled services accessible to very large numbers of users. Service Providers use teliSpeech together with Holly to create and deploy speech recognition based services in CRM easily, such as; natural language self service or intelligent routing and automation of call centers. Telisma’s products are also used in the home space enabling voice interaction with wireless devices to communicate and access digital content or voice portal information.