Payment Options Can Become Part of an Outgoing Message

Global Connect, a provider of voice messaging and notification services, announced today that its customers will have access to the gateway services of Payment Vision, the payment gateway powered by Autoscribe.

Under the agreement, PayAPI will be connected to Global Connect’s voice messaging system so that users of the solutions can offer electronic payment options within their outbound and inbound interactive voice response (IVR) menus.

“Global Connect is committed to finding new ways to help our clients increase the efficiency and effectiveness of their voice messaging campaigns,” said Craig Bird, CEO of Global Connect.

Payment Vision is a payment gateway that concentrates payments captured at various windows, such as IVR, Internet, and call centers. All payment collection windows connect to a centralized hub. The hub, in effect, collapses payment silos into a single monitoring and reporting system whereby clients benefit from centralized risk management and a real-time view of all of their payment activity.

“One of the key ingredients to success for many companies, particularly as we go through this recent economic downturn, will be the use of technology to run more efficient operations. That might mean looking for ways to communicate with customers in an automated fashion or establishing self-service account management features. Actually, Autoscribe and Global Connect are doing both by combining their services to create a single streamlined messaging and bill payment system. I expect this combined service will help our customers to stay ahead of the curve in managing their receivables and pave the way for new business growth,” said Sean Fleming, director of Payment Vision Gateway Services at Autoscribe.