TouchLogic Selects Payment Vision to Augment Its Voice Messaging Solution
TouchLogic, a provider of automated customer communications solutions for the telecom, financial services, and collections industries, announced today that customers of its automated voice messaging solution will have access to the gateway services of Payment Vision, the popular payment gateway powered by Autoscribe.
Payment Vision is a payment gateway that concentrates payments captured at various windows such as IVR, Internet and call centers. All payment collection windows connect to a central hub which collapses payment silos into a single administrative, risk management and reporting system.
TouchLogic’s Automated Voice Messaging solution uses prerecorded, automated messages that allow companies to communicate with their customers via the telephone.
Under the agreement, PayIVR will be connected to TouchLogic so that users of the solutions can offer electronic payment options during automated voice messaging campaigns.
“We’re excited to be able to offer our customers the TouchLogic automated voice messaging solution. TouchLogic brings a strong value proposition to companies in the collections and customer care business. Their solution coupled with our interactive voice response payment system will provide mutual customers with a cost effective way to reach account holders with self-cure payment options,” said Sean Fleming, director of Payment Vision Gateway Services.
“The offering of a fully automated outbound calling campaign that is integrated with a fully automated inbound payment gateway is an innovative and cost-effective way for companies to help improve their receivables. We think companies will appreciate the ease with which they will be able to launch end-to-end notification and payment campaigns,” said Mike Carr, president of TouchLogic.